Returns

– Items can be returned within 7 days from the date of delivery.
– To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
– Certain items, such as custom-made products or clearance sale items, are not eligible for return. These will be clearly indicated at the time of purchase.
– To initiate a return, please contact our customer support team at rkaggawalpvt@gmail.com or call us at +91 8287107474.

Refunds

– Once we receive your returned item, it will be inspected, and you will be notified about the approval or rejection of your refund.
– If approved, the refund will be processed and credited to your original payment method within 7-10 business days.
– Shipping fees are non-refundable unless the return is due to an error on our part (e.g., incorrect or defective item shipped).

Exchanges

– Exchanges are allowed for defective or damaged items only. If you need an exchange, please contact us within 7 days of delivery.
– Replacement items will be shipped once the original product is received and inspected.

Exceptions

– Returns and refunds are not applicable for:
  • Custom or personalized items.
  • Items marked as “Final Sale.”
– Please ensure you read the product details and terms carefully before purchasing.

How to Initiate a Return

– Contact our support team with your order details, reason for return, and any supporting documentation (e.g., photos of defective items).
– Pack the item securely and send it to the return address provided by our support team.
– Keep the shipping receipt for reference until your return is processed.

Contact Us

If you have any questions or concerns about our Returns & Refunds Policy, feel free to reach out:
Phone: +91 8287107474
Email: rkaggawalpvt@gmail.com